Request deletion by email
You can request deletion of your HillyEarn account and its associated data without installing or signing in to the app.
- Email hillyearn@gmail.com from the Google email address you use to sign in to HillyEarn.
- Use the subject HillyEarn account deletion request and ask us to delete your account and associated data.
- We will verify account ownership before processing the request and confirm completion by email.
This button opens your email app with a draft. Send the email to submit your request. If it does not open, use the address and subject above in your preferred email service.
Never send your Google password, verification codes, or wallet password or PIN.
What gets deleted
- Your HillyEarn sign-in account and profile, including name, email address, and profile-photo reference.
- Your points balance, reward history, check-ins, spins, scratch-card activity, and video reward claims stored under your account.
- Your referral code and referral information stored under your account.
- Your withdrawal records and the payout details stored in those records.
Deletion is permanent. You will lose access to the account and its remaining points. It deletes your HillyEarn account; your Google account remains available.
Pending withdrawals
Pending withdrawals must be resolved before account deletion can complete. You can still email your request now; include a note about any pending withdrawal so support can help you resolve it.
Data retention
The account-deletion process removes the active account records listed above. It does not keep a copy of your profile, points, reward history, or withdrawal records in the app's account database.
Deleting your HillyEarn account does not delete data independently held by Google, advertising providers, or payment providers under their own policies.
Delete from inside the app
Open Profile → Settings → Delete my account, confirm your Google account when prompted, and confirm deletion. Pending withdrawals must be resolved first.
Need help?
Contact hillyearn@gmail.com for help with account deletion or a pending withdrawal.